We’ve had good service from Spencer Court staff | LETTER TO THE EDITOR

"Our assistant manger, in-house maintenance and in-house cleaning staff have ALWAYS gone above and beyond to meet our needs when able!"

Regarding the story on the Spencer Court bedbug fight (Renton Reporter, Nov. 8), we (the tenants) feel it necessary to clear up a few things.

It was stressed more than once in the meeting that our complaints regarding neglecting the building, being disrespectful to some tenants, not fixing things in a timely manner are directed at a couple of people at a corporate level of SHAG and outside contractors, such as GENESIS, who do a large amount of maintenance work for SHAG.

The lack and delay in the use of a vacuum was due to having a bagless vacuum, which cannot be used during bedbug infestations. SHAG has recently purchased the proper vacuum.

Our assistant manger, in-house maintenance and in-house cleaning staff have ALWAYS gone above and beyond to meet our needs when able!

We, the tenants, feel lucky to have them at Spencer Court and are sorry for any problems and/or hurt feelings the article may have caused them.

Rebecca Greenleaf and Carol Sanders,
Spencer Court residents